- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin
- Reference: CT004135/MS
Vacancy Details
Employer: Service Solutions Staffing
Key Responsibilities
Website Management & Merchandising:
- Upload and update all product listings with accurate descriptions, images, pricing, and specifications, ensuring all content is brand-aligned and optimized for SEO.
- Conduct regular site checks to ensure functionality, correct pricing, and optimal visual presentation of all products.
- Manage new collection and product launches on the e-commerce platform, ensuring alignment with physical store launces and marketing campaigns.
Order & Inventory Management:
- Process customer orders accurately and efficiently through the order management system
- Collaborate with the warehouse/logistics team to ensure timely order fulfilment and shipment, monitoring inventory levels to prevent stock-outs.
- Manage the returns and exchange process, coordinating with customer service to ensure smooth experience.
Digital Marketing & Content Coordination
- Coordinate website content with email, social media, and paid media messaging to ensure a consistent brand experience.
- Assist in planning, designing, and distributing customer newsletters and email campaigns.
- Use data and customer insights to monitor product performance and suggest improvements to the online experience.
Customer Service Support
Â
- Liaise with customer service team to resolve order discrepancies and address inquiries related to order status.
- Focus on cultivating positive customer relationships and enhancing the overall online shopping journey.
- Meet & Exceed companyâs e-commerce retail revenue targets whilst managing cost structure.
Qualifications & Skills
- Bachelorâs degree in related field
- Proven experience in e-commerce coordination, online retail, or content management, ideally within the fashion or luxury goods sector
- Strong attention to detail and accuracy, with excellent organizational and time-management skills
- Proficiency in e-commerce platforms (e.g. Shopify, Salesforce Commerce Cloud) and Ms Office Suite, especially Excel
- Strong written and verbal communication skills
- A proactive problem-solving aptitude and the ability to work both independently and as part of a collaborative team.
- A passion for African Fashion , retail, and brand development
Please email cv to marlene@servicesolutions.co.za
45 people have viewed this job.
About Service Solutions Staffing
The Specific aim of the company is to provide a highly personalised, customer focussed service when it comes to staff recruitment. With a client base ranging from blue-chip corporates through to SMME's, we pride oursleves on achieving this objective through constant monitoring of the market.
Our logo - "Linking Potential with Opportunity" sums up the way we go about our business. Assessment of each client needs, coupled with the career aspirations of our candidates allows us to put forward people we believe will add value to the company they join.
Mainly specializing in logistics and retail related business, we are also well positioned to handle general placements.
We are able to assist our clients with candidates on a temporary contractual basis where necessary.
Additional service include access to verification services.
Positions are advertised on the most relevent media, where there is highest exposure to quality job seekers.
Strict screening results in a database of candidates who are checked. Our guarantees are designed to provide peace of mind in a way that ensures the responsibility for filling a position is our prime concern throughout.
SERVICE SOLUTIONS HAS BEEN RATED A LEVEL FOUR CONTRIBUTOR TO BROADBASED ECONOMIC EMPOWERMENT - 100% BEE PROCUREMENT RECOGNITION LEVEL
More Jobs at Service Solutions Staffing
Store Manager - Namibia - The Grove Mall, Windhoek
- Pietermaritzburg
- Job Type: Permanent
- Posted 17 Feb 2026 | 30 Days left
Store Manager - Ballito - Durban
- Durban
- Job Type: Permanent
- Posted 17 Feb 2026 | 30 Days left
Store Manager - Kolonnade, Pretoria
- East Rand
- Job Type: Permanent
- Posted 17 Feb 2026 | 30 Days left
Service Advisor - Kuils River / Cape Town
- Cape Town Northern Suburbs
- Job Type: Permanent
- Posted 17 Feb 2026 | 30 Days left