Technical Sales Person - Paint Department

Bellville
Salary: Market Related
Job Type: Permanent
Sectors: Retail Sales
Reference: 170877

Apply before Feb 19 2026 | 7 Days left

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Vacancy Details

Purpose: To effectively assist customers in a professional and competent manner with technical support and assistance in choosing a product that is best suited for their specific needs - and with the aim of achieving customer satisfaction generating sales and promote sustainable business growth.

KEY RESPONSIBILITIES:

Attend to customers in a professional, competent, and helpful manner.
Generate new business opportunities and maintain existing customer relationships to ensure overall customer satisfaction.
Advises and assists customers regarding technical aspects merchandise.
Assist with the ongoing management of stock by way of product inventories and participating in stock takes, including perpetual stock takes.
Control and maintain acceptable stock levels and liaising with relevant departments regarding replenishment of stock when necessary.
Advise the customer on products: price, specification, delivery, warranties, and any other information pertinent to the, use and care of the product.
Advise customers on alternatives within the range of the product to further ensure customer needs are satisfied.
Maintain and demonstrate up to date knowledge of the company’s product ranges and any additions/ changes to it.
Attend to admin tasks including, but not limited to maintenance and updating of customer book, special orders file, submitting invoices and other relevant paperwork.
Ensure merchandising is done according to the company’s merchandising standards and that the products are priced correctly.
Maintain good housekeeping of work area.

REQUIREMENTS:

Matric or 3x Completed Intercept courses equating to total of 120 credits.
Candidates with no Matric will only be considered for this position if they have 7 years’ experience in Technical Sales in specific trade
7 Years Sales experience
3 Years in retail/hardware giving technical advice to customers
Brights Induction (Service excellence)
7 intermediate technical supplier competency certificates
Intermediate level merchandising standards / In-house return per square meter standards
Demonstrate Standard Operating Procedure knowledge unattended at 100% accuracy
External Sales technique course
Demonstrate above average sales technique
Asserts problem solving ability
Advanced technical product knowledge (achieve 100% in assessment)
Ability to communicate effectively (verbal & written)

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

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About Brights Hardware

Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specialising in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs. Since opening the first warehouse in Stikland, Cape Town in 1995, Brights has expanded considerably with the first franchisee store in Plattekloof in 2006 and a store in Blackheath in 2009. In this same year, Northern Trusses was incorporated into the Brights Group, and renamed to Brights Trusses.

Further expansion continued with the opening of a store in Uitzicht, Durbanville at the end of 2011, one in Langebaan in April 2012, and a big store in Montague Park at the end of 2013.

Today, Brights is owned and operated by the Luis children, their spouses and Brights staff members who are shareholders. Mrs. Luis, still part of the business as Founding Director, has devoted her time to the training and upliftment of Brights staff.

The late Mr. Luis, who passed away in 1998, is remembered as a leader with a great vision and tons of energy – earning him the title of “Bright Spark” in the family. This “spark” was captured in real-life by his daughter, Marina, who created “Sparky” for her pen pals when she was younger. The very same “Sparky” is still part of the company logo to this day.

“Our challenge has remained the same since our doors opened in 1971 – to maintain the highest standard of service to our customers by living our motto that “Brights is more than just a Hardware store” says Mrs. Luis (Brights Founder).