Technical & Client Coordination

• First point of contact for clients – handling callouts, spare sales, and product queries
• Ensuring exceptional client satisfaction and maintaining a professional department image
• Acting as the link between Technical, Accounts, and Production
• Preparing job cards and inspection documentation for Technicians
• Scheduling repairs and maintenance
• Coordinating site equipment (forklifts, scissor lifts, containers, etc.)
• Managing existing Service Level Agreements (SLAs) and preparing quotes for new SLAs
• Coordinating technical meetings and compiling minutes

💻 Pastel, Stock & Inventory Management

• Processing quotations, sales orders, purchase orders & GRNs
• Managing electrical and imported spare stock
• Manufacturing finished products on Pastel (Bills of Materials experience essential)
• Processing stock journals and reconciling variances
• Ordering components for projects and maintenance
• Receiving and verifying stock quantities
• Monitoring and maintaining stock levels
• Conducting monthly stock takes

🌍 Logistics & Cross-Border Administration

• Arranging cross-border transport
• Preparing commercial invoices and customs documentation
• Coordinating work visas when required

🎯 What We’re Looking For

• Minimum 5 years’ administrative experience
• Qualification in Business / Office Administration (advantageous)
• Strong Pastel Accounting experience (including inventory)
• Good knowledge of MS Office
• Clear and professional communication skills (English & Afrikaans)
• Reliable, trustworthy, and proactive
• Strong attention to detail and forward-thinking mindset
• Team player with strong organisational skills
• Valid driver’s licence & own transport

⏰ Working Hours

• Monday – Thursday: 07h30 – 16h30
• Friday: 07h30 – 14h00