Housekeeping Manager 5* Hotel

Overberg
Salary: Market Related
Job Type: Permanent
Sectors: Hospitality
Benefits: Medical aid and provident fund contribution by the company
Reference: SW006126/CL

Apply before Mar 10 2026 | 28 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

HOUSEKEEPING MANAGER : 5* HOTEL HERMANUS: A renowned five-star hotel in the scenic coastal town of Hermanus is inviting an experienced Housekeeping Manager to join its dynamic team and play a key role in delivering world-class hospitality.

Purpose of the Role
To lead and manage the housekeeping department to consistently deliver five-star cleanliness, presentation, and service standards while ensuring operational efficiency, team performance, and guest satisfaction.

Key Responsibilities Include but Are Not Limited To

Overseeing daily housekeeping operations across guest rooms and public areas
Ensuring all rooms meet readiness standards in line with check-in requirements
Coordinating closely with Front Office and Maintenance regarding priorities and special requests
Leading, training, and motivating the housekeeping team to achieve consistent service excellence
Managing staff rosters to ensure effective coverage and productivity
Conducting regular room and public area inspections to uphold quality standards
Ensuring compliance with health, safety, hygiene, and brand requirements
Maintaining SOPs, checklists, and quality control systems
Managing linen, amenities, cleaning supplies, and equipment
Controlling departmental costs in line with approved budgets
Overseeing laundry operations and linen lifecycle management
Identifying and reporting maintenance issues to minimise room downtime
Safeguarding hotel assets through correct procedures and staff training
Implementing sustainable and environmentally responsible housekeeping practices
Monitoring chemical, water, and energy usage
Maintaining accurate records, logs, and reports
Preparing weekly and monthly housekeeping reports
Supporting management with planning, forecasting, and budgeting input

Criteria

Qualification in Hotel Management or similar
Minimum of 8–10 housekeeping experience in a similar senior role within a five-star property
Computer literate and experience working with OPERA Cloud or similar
Strong operational and technical housekeeping knowledge
High level of proficiency in English and Afrikaans

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.