- Germiston
- Salary: Market Related
- Job Type: Permanent
- Sectors: FMCG Logistics Automotive
- Benefits: Medical Aid Pension Bonus
- Reference: 2338611
Vacancy Details
Employer: MIT Auto Parts (Pty) Ltd
About the Role
The Credit Controller is responsible for independently managing a defined debtor portfolio by enforcing MIT credit terms, reducing overdue balances, resolving customer queries end‑to‑end, and executing credit‑risk controls.
The role ensures accurate account maintenance, timely collections, and compliance with MIT credit policies, directly supporting strong cash flow and healthy debtor ageing.
Key Responsibilities
1. Portfolio Management & Collections
- Daily monitoring of debtor ageing and overdue accounts
- Proactive follow‑up to reduce overdue % and improve DSO
- Ensure cash collection targets are met
- Action debit balances immediately and ensure no unresolved unallocated items
2. Credit Limit & Order Control
- Review PIA accounts monthly and propose limit/terms changes
- Release orders within approval mandate, ensuring risk is covered
- Enforce stop‑supply rules and escalate non‑payment
3. Query & RFC Resolution
- Drive full end‑to‑end resolution of pricing, POD, RFC and account disputes
- Ensure credits are processed within SLA
- Respond to customer queries promptly and professionally
4. Account Administration & Reporting
- Maintain accurate customer master data in SAP (FD32, XD03)
- Process credit applications and trade references
- Prepare weekly/monthly exception reports, ageing commentary, and risk insights
5. Reconciliation & Allocation Oversight
- Perform medium‑complexity reconciliations for large and mid‑tier accounts
- Accurate allocation of payments, remittances, discounts, and adjustments
- Maintain clean accounts with full supporting documentation
6. Internal Collaboration & Customer Support
- Liaise with Sales, RFC, Dispatch, and Finance to unblock issues
- Communicate credit policies and stop‑supply rules clearly
- Provide professional customer service and support
Required Skills
- SAP Proficiency (FBL5N, FD32, ZFI001): 2 to 3 years
- Strong Query & RFC Resolution Capability: 4 to 5 years
- Ability To Interpret Credit Risk Signals: 4 to 5 years
- Intermediate Excel (Pivot Tables, XLOOKUP, Filters): 2 to 3 years
- Professional Communication & Negotiation: 3 to 4 years
Candidate Requirements
Knowledge Requirements
General Credit Knowledge
- Strong understanding of credit control processes and debtor management
- Knowledge of payment terms, risk indicators, and customer behaviour
- Understanding of reconciliations, open‑item accounting, dispute categories
- Basic understanding of legal escalation, stop‑supply, and credit terms
- Customer service and communication fundamentals
- End‑to‑end query resolution processes
MIT-Specific Knowledge
- MIT credit policies, stop-supply rules, risk thresholds & approval hierarchy
- SOPs for releasing, RFC processing, POD requests, credit notes
- Use & interpretation of MIT dashboards (MB0001, MB0016, MB0022/23/24/25)
- Internal escalation paths (Senior CC → 2IC → Manager → Sales → Dispatch)
- MIT VAT‑exempt processing
- Month‑end schedules & departmental performance expectations
Technical Skills
- SAP proficiency (FBL5N, FD32, ZFI001, order‑release workflows)
- Intermediate Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, filters)
- Medium‑complexity reconciliation capability
- Ability to interpret age analyses, DSO drivers, overdue trends
- Strong documentation and record‑keeping discipline
- Ability to write clear, professional customer communication
- Analytical ability to identify early‑stage debtor risk
Behavioural Competencies
- Professional verbal & written communication
- Accountability & ownership over debtor portfolio
- Problem‑solving and dispute‑resolution mindset
- Resilience under pressure and strong follow‑through
- Prioritisation & time management
- Relationship management (internal & external)
- Critical thinking and pattern recognition in payment behaviour
Minimum Requirements
- Credit Management II or III (preferred)
- OR National Diploma in Finance / Accounting
- OR Equivalent NQF 5 financial qualification
- 5+ years credit control experience in FMCG, manufacturing, logistics, distribution, or wholesale
- Valid Driver’s Licence (Code 8)
- Must be willing to work full‑time on-site in Germiston
- Must be willing to work 1 in 4 Saturdays (08:00–13:00)
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