About the Role

As the Training Section Manager, you will oversee the full apprenticeship lifecycle - from recruitment and intake planning to training delivery, workplace rotation, assessments, and final trade test readiness. You will also manage the Artisan assistant development and career path as well as Artisan Recognition of Prior Learning (ARPL) process and drive structured career development pathways for Artisan Assistants, supporting their progression toward becoming qualified artisans.

You will work closely with HR, Operations, Training Providers, MerSETA, QTCO, and other industry bodies to ensure compliance, quality, and programme excellence

Job Responsibilities:

1. Leadership & Management

• Supervise team members within the Training Section.
• Plan workload, staffing needs, training schedules and resource allocation.
• Participate in recruitment, skills audits and performance assessments.
• Ensure adherence to policies, quality standards, and organisational procedures.

2. Apprenticeship Programme Management

• Oversee the full apprentice journey from recruitment to trade test completion.
• Collaborate with HR, Operations, Training providers and industry bodies.
• Screen, recruit, and facilitate entry testing for candidates.
• Manage medicals, background checks and contractual onboarding.
• Coordinate rotations, on-the-job training, assessments, and certifications.
• Support apprentices through mentorship and problem‑solving.
• Administer SETA grant claims and maintain accurate training records.
• Represent the organisation in industry committees and roadshows.
• Liaise with cross-border training authorities (e.g., Namibia, Botswana).

3. Monitoring & Compliance

• Monitor apprentice progress, pass rates, expenditure and programme effectiveness.
• Ensure compliance with labour legislation, MerSETA and QTCO requirements.
• Conduct internal and external training quality assurance.
• Track and report on programme KPIs and outcomes.

4. Artisan Assistant Development  Career Path (including ARPL)

• Support the growth of Artisan Assistants by creating a clear pathway toward becoming qualified artisans through both the Apprenticeship and ARPL routes.
• Identifying high‑potential assistants
• Mapping current competencies against trade requirements
• Plan and implement the ARPL process.
• Screen candidates and arrange for external evaluations and gap training.
• Oversee ARPL progress from inception to completion.
• Support the placement of qualified candidates.

The ideal candidate attributes:

• Organised and meticulous
• Assertive yet respectful
• A strong communicator
• Skilled planner
• Supportive and collaborative
• Able to coach, mentor and motivate apprentices and assistants
• Calm under pressure and solutions‑driven
• Willing to travel