We are looking for a detail-orientated and customer-focused Internal Sales Representative to join our busy, fast-paced Durban operation. This role is cental to delivering excellent customer service,supporting external sales, and ensuring accurate and efficient sales administration.

Previous experience or knowledge within the steel,pipe,flange and valve industry will be advantageous.

Key Responsibilities:

 Handle customer inquiries professionally via phone, email, and internal systems

 Prepare and process quotations in line with pricing and margin guidelines

 Follow up on quotations to convert inquiries into confirmed sales

 Capture and process sales orders accurately on the system

 Coordinate with procurement, logistics, and warehouse teams to ensure on-time order

fulfilment

 Maintain strong relationships with key and repeat customers

 Monitor sales performance and assist in achieving sales targets

 Provide feedback and insights to improve sales processes and customer engagement