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General Manager: Operations

Durban
Salary: Market Related
Job Type: Permanent
Sectors: General Management
Reference: 170182

Apply before Feb 16 2026 | 6 Days left

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Vacancy Details

Employer: Bidvest Prestige

ROLE PURPOSE

To Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance With Service Level Agreements (SLAs)

MAIN OUTPUTS

Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives
Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review
Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff
Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities
Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices
Maintain quality service through establishing & enforcing organization standards
Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices
Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives
Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure
Responsible for capacity building of subordinate Managers

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

NQF Level 7: Degree or Advanced Diploma
Matric (Senior Certificate)
Valid SA Drivers’ License
5 Years Relevant managerial Experience in the Services Industry
Operations, CRM & Financial Management
MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook, D365, PRP, SAGE 300 (Intermediate skill level)
Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Capacity Building
Coaching
Customer Focus & Quality Management
Negotiation Skills
Analytical Skills & Process Improvement
Financial Planning and Strategy
Teamwork & Partnering
Relationship Building
Interactive Reasoning, Strategic Thinking & Strategic Planning
Excellent Oral Communication

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About Bidvest Prestige

Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.

A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as international ties in Mauritius and we have been fundamental in the establishment of various industry organisations ensuring the integrity of our company and our people towards our clients.

We’re always looking for the best people. If you want to join the dynamic Bidvest Prestige team, view the latest vacancies and apply on our career portal.