Main purpose:    Responsible for focusing on building and optimising key accounts customer relationships with the goal of achieving sales and profit targets through effective planning, management, and execution.

KEY ACCOUNTABILITY 1: SALES MANAGEMENT

• Responsible for the creation of budgets and forecasts and door growth target and key account plans of the wholesale channel by territory and by key account.
• Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
• Conduct seasonal reviews by key account.
• Work closely with marketing to identify trademark opportunities and incorporate into key account plans.
• Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions.
• Conduct seasonal sell in meetings with key account customers to showcase new collections.
• Contract and trade term management, closure & compliance
• Category & Assortment planning responsibilities (incl. SMU’s & product briefing)
• Ensuring ranges are commercial and profitable
• Assisting in formulating commercial plans

KEY ACCOUNTABILITY 2: STAKEHOLDER MANAGEMENT

• Build effective relationships with key account wholesale customers.
• Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports.
• Proactively manage stakeholders against agreed SLA's.

KEY ACCOUNTABILITY 3: SUPPLY CHAIN AND OPERATIONS MANAGEMENT

• Open order reports
• Order deadlines
• Placing orders
• Communication to global and local logistics on product movement.
• VAS requirements arranged via logistics.
• Regular communication and distribution reports ATS to customers.
• Cancellation & Reflow management

KEY ACCOUNTABILITY 4: REPORTING

• Report monthly on the wholesale sales forecast.
• Seasonal analysis by key account.
• Quarterly business review reporting.
• To request regular sell out from key accounts.
• Formal competitor / market intelligence

• We believe in the power of brands and growing brands responsibly.
• We believe in developing and building our teams for the benefit of all stakeholders.
• We believe in continuous investment into our people and our business platforms.
• We care deeply about our environment and our people.

TECHNICAL AND FUNCTIONAL COMPETENCIES

• Account Management: Ability to manage and grow key accounts, ensuring customer satisfaction.
• Sales Forecasting & Analysis: Strong skills in forecasting sales and analysing account performance.
• Negotiation: Expertise in negotiating contracts, pricing, and terms with key accounts.
• Product Knowledge: Deep understanding of product offerings and their fit for key accounts.
• Market Knowledge: Awareness of market trends, competitors, and industry developments.
• CRM Systems: Proficient in using CRM software to track account activities.
• Budget & Financial Management: Experience managing account budgets and meeting financial targets.
• Reporting & Analytics: Ability to generate and analyse performance reports.
• Problem-Solving: Quick resolution of issues related to delivery and customer service.
• Collaboration: Strong collaboration with internal teams to support key accounts.