- Western Cape
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales Automotive
- Reference: 169779
Vacancy Details
Employer: Motus Corporation
Location: George, Western Cape
Department: Service
Reports To: Aftersales / Service Manager
About the Role:
Join our team at Motus BMW and deliver a premium customer service experience. You’ll manage customer interactions, coordinate between service and parts departments, and ensure vehicles are serviced efficiently while keeping customers informed every step of the way.
Requirements:
Senior Certificate (Grade 12)
Computer literate (MS Office)
Driver’s License
Experience in a motor dealership or technical qualification is an advantage
Key Responsibilities:
Welcome and assist customers professionally
Prepare and manage Repair Orders (RO)
Liaise between customers, workshop, and parts departments
Ensure accurate Motor Plan/Warranty processing
Manage invoicing and vehicle handovers
Follow-up on customer satisfaction
Competencies:
Excellent communication and relationship-building skills
Customer-focused with problem-solving ability
Self-motivated, organised, and resilient
Team player and brand ambassador for BMW
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About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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