Ready to level up your leadership game and run the show on the call centre floor?

• We’re looking for a Call Center Team Leader who knows how to motivate, inspire, and get results—without killing the vibe.
• You’ll be the go-to person for your team: coaching agents to greatness, smashing performance targets, and making sure customers get top-tier service every single time.
• If you love leading from the front, spotting talent, and turning challenges into wins, this role has your name all over it.
• You'll set the pulse of the floor, track KPIs like a pro, deliver game-changing coaching sessions, and create an environment where your team doesn't just show up—they show out.
• You'll be hands-on with performance metrics, report like a data wizard to upper management, and solve customer escalations with finesse and confidence.