Purpose of the Role:

To serve customers in a polite and friendly manner, offering coffee selections, assisting with basic food preparation, making & serving hot beverages, handling cash transactions, and actively supporting unit sales promotions.

Education and Experience Requirements

• Matric (Grade 12) is essential
• Customer service experience is essential
• Experience in a similar role is required
• Barista qualification is an advantage 

Key Areas of Responsibility

• Provide friendly, professional service to all customers
• Prepare and serve basic food and beverage items
• Operate the cash register and manage transactions efficiently
• Promote daily specials and sales promotions to customers
• Always maintain a clean and organized work area

Knowledge, Skills, and Competencies

• Knowledge of coffee types and coffee preparation
• Basic understanding of food preparation techniques
• Strong communication and interpersonal skills
• Ability to handle cash and operate a till accurately
• Ability to work independently as well as part of a team