Key Responsibilities

• Administer and maintain network infrastructure including routing, switching, VPNs, and MikroTik devices
• Manage Windows Server 2022 environments
• Administer Active Directory, including user management, group policies, and file/share permissions
• Manage Microsoft 365 services including Exchange Online and Azure Active Directory
• Monitor, maintain, and optimize server and network performance
• Implement and maintain network security, backups, and disaster recovery solutions
• Provide hardware and software solutions, including VoIP systems
• Troubleshoot and resolve complex IT and network issues
• Ensure business continuity through effective security, backup, and recovery strategies
• Deliver high-quality internal customer support

Qualifications and Experience

• 5+ years experience in IT Administration and Networking
• Hands-on experience with:


• TCP/IP, DNS, DHCP
• VLANs and routing protocols


• Relevant certifications:


• A+ / Network+
• Microsoft Certification (MCITP or equivalent Engineer-level certification)
• Network Security+


• Diploma in IT Systems Administration (NQF Level 4 or 5)

Skills, Knowledge & Competencies

• Advanced, up-to-date knowledge of servers and networking technologies
• Strong server and network administration and maintenance skills
• Solid understanding of IT security, backups, and recovery
• Excellent problem-solving and communication skills
• Strong internal customer service orientation
• High attention to detail; thorough and consistent in work approach
• Ability to work under pressure and manage multiple tasks
• Self-motivated, proactive, and innovative with a strong sense of ownership