Candidate Requirements

Key Responsibilities:

• Support the Store Manager in all aspects of store operations, including team supervision, customer service, merchandising, and inventory control.
• Lead by example on the sales floor and help coach and motivate staff to meet performance goals.
• Assist with staff training, scheduling, and performance monitoring.
• Ensure store merchandising, cleanliness, and presentation standards are consistently upheld.
• Handle customer queries, complaints, and returns professionally and efficiently.
• Monitor stock levels and assist with ordering, receiving, and stock loss prevention.
• Step in as acting Store Manager when required.

Requirements:

• Minimum 2–3 years of retail experience, with at least 1 year in a leadership/supervisory role.
• Strong interpersonal and communication skills.
• Proven ability to support a team in meeting sales and customer service objectives.
• Highly organized with attention to detail and the ability to multitask.
• Experience with POS systems and basic MS Office proficiency.
• Matric essential; retail or business-related tertiary qualification advantageous.

 
Please e-mail Lauren your applications directly to clients@servicesolutions.co.za