Purpose of the Role

A Product Owner is responsible for defining, prioritising, and managing the product backlog for Nymbis Operations. This role serves as the bridge between business stakeholders and the Engineering teams as well as the development teams, ensuring that product features align with business objectives and deliver maximum value to users. The Product Owner will work closely with Product Managers and cross-functional teams to translate business requirements into actionable user stories and guide the product development process through Agile methodologies.

High-Level Job Objectives

1. Product Ownership & Strategy — Define and maintain the the product backlog based on Product Managers and Engineering input and business value and user needs, and create well-refined user stories with clear acceptance criteria

2. Stakeholder Management & Communication — Collaborate with internal stakeholders across marketing, sales, customer support, and executive teams; gather and analyze requirements; and communicate product updates and roadmap changes

3. Agile Process Management — Actively participate in Scrum ceremonies, work with the Scrum Master to maintain team velocity, define sprint goals, remove blockers, and monitor sprint progress

4. Business Analysis & Requirements — Conduct thorough analysis of business processes, document functional and non-functional requirements, create process maps and user journey documentation, and develop business cases for new features

5. Product Validation — Validate completed features against acceptance criteria and business requirements, perform user testing, and gather stakeholder feedback

6. Team Leadership & Mentoring — Mentor junior Business Analysts in product management best practices, guide team members in user story writing, and support team onboarding and knowledge sharing

7. Backlog Grooming & Sprint Planning — Conduct regular backlog grooming sessions, ensure stories are ready for development, collaborate with the development team on story point estimation, and plan sprint capacity

8. Incident Response & Sprint Execution — Make real-time decisions on scope changes and feature adjustments during sprints to ensure sprint goals are met and team productivity is maintained

Core Skills

• Essential Technical Skills

  • Proven mid-to-senior-level product ownership or product management experience

  • Advanced proficiency in business process mapping and requirements analysis

  • Advanced knowledge of Agile methodologies including Scrum, sprint planning, and backlog management

  • Advanced expertise in business acumen and risk identification

  • Proficiency in product management tools (Jira, Azure DevOps, Confluence)

  • Strong user story writing and acceptance criteria definition skills

  • Ability to conduct thorough business process analysis and identify improvement opportunities

  • Skill in creating detailed process maps and user journey documentation

  • Experience with backlog grooming and sprint planning

  • Ability to estimate and plan sprint capacity with development teams

• Intermediate Skills

  • Intermediate understanding of data analysis and business intelligence tools

  • Intermediate knowledge of project management methodologies and tools

  • Experience with user testing and stakeholder feedback gathering

  • Ability to develop business cases for new features and enhancements

  • Gap analysis capabilities between current and desired states

  Desirable Skills

  • Experience with cloud services

  • Knowledge of market research and competitive analysis

  • Advanced analytics and reporting skills

  • Experience mentoring junior team members