We are seeking a dynamic and passionate Hospitality & Catering professional who thrives in a fast-paced, client-focused environment. The ideal candidate has a genuine love for food, hospitality, and service excellence, combined with strong operational, administrative, and client engagement capabilities.

While a culinary/cheffing background will be advantageous, success in this role requires a balance of operational efficiency, attention to detail, and the ability to maintain exceptional service standards aligned with world-class expectations.

Education and Key Areas of Responsibility:

• Oversee and manage daily catering operations, ensuring exceptional food presentation, accurate labelling, and availability of all required serving equipment.
• Conduct daily operational huddles with staff to communicate service expectations, operational updates, and address potential challenges such as stock shortages.
• Coordinate and supervise all catering functions, ensuring delivery is timely, professional, and meets required quality standards.
• Maintain clear and consistent communication regarding daily meals (breakfast, lunch, and functions) via the site's communication platform to ensure operational visibility and contractual compliance.
• Ensure all catering functions are executed only upon receipt of an approved Purchase Order or confirmed credit card payment, while managing debt in accordance with 60-day payment terms.
• Provide efficient and accurate quotations for functions and maintain a responsive, solution-driven approach to customer requests.
• Build and maintain strong, professional client relationships through a proactive and service-driven mindset.
• Ensure strict compliance with the Finance Standard Operating Procedures during monthly billing processes.
• Finalise and distribute weekly menus by Thursdays for the upcoming service week.
• Plan, coordinate, and execute themed catering days in line with the approved themed calendar.
• Lead, motivate, and develop staff to maintain high performance standards and promote best operational practices.
• Stay informed of current catering and food presentation trends to ensure innovative and modern service delivery.
  

Knowledge, Skills and Competencies:

• Proven experience within catering, hospitality, or food service operations.
• Culinary or cheffing background will be advantageous.
• Strong organisational and operational management skills.
• Excellent communication and client relationship management ability.
• High attention to detail and commitment to service excellence.
• Ability to work under pressure and manage multiple operational priorities.
• Strong leadership and team management capability.
• Sound financial and administrative understanding within a catering environment.