Reports to:                        General Manager

Subordinates:                   Small Business sellers

                                         Solution Specialist Consultants

Main purpose of the job:

To achieve and exceed all regional sales targets as set by the business.

Qualification & experience:

• Matric.
• Previous sales management experience with a successful track record.
• Minimum of 5 years sales experience with a successful track record.
• Sales / Marketing degree or diploma

DUTIES:

Sales:

• In conjunction with the Branch Managers conduct sales projections per geographical area.
• Set sales and growth targets.
• Analyse sales figures and the provision of data information to enable management to take business decisions.
• Assist direct reporting Sales Consultants to meet set targets, and support Branch Managers in managing their sellers to achieve sales targets.
• Provide Induction, Sales and Product training to Sellers in conjunction with the technical team.
• Ensure debtors control in respect of new clients and installations are in place
• Handle client complaints.

Marketing:

• Ensure that any product approved by the Technical Department is sold by the Sales Consultants.
• Give feedback from clients and consultants about products to the Technical department or suppliers.
• Analyse marketplace to establish needs.
• Assist in market research of any new product before the product is launched.
• Ensure that products are available at the right time at the right place.
• Ensure the lead times are in line with customer needs and demands.
• Formulate and implement pricing strategies for products and services.
• Ensure that pricing strategies deliver highest margin while optimising growth in clients
• Ensure that pricing strategies are in line with overall corporate and marketing plans.
• Formulate discounts and specials where appropriate.

Advertising and Promotions:

• Formulate and implement advertising objectives in line with corporate and marketing plans.
• Analyse industry and competitor advertising strategies.
• Control advertising budget.
• Liaise with advertising suppliers.
• Assess effectiveness of advertising.
• Formulate and implement promotion strategy and objectives.
• Conduct planning and execution of promotions.
• Ensure that material for a public relations exercise meet overall communication objectives.

Management:

• Compile, implement and control marketing plan and budget.
• Assist Client Service Department with the analysing of client complaints.
• Supply marketing related information to management team.
• Attend management meetings.
• Formulate and implement strategies for LSS department as well as corporate business hub.
• Compile and implement policies and procedures.
• Compile and implement performance appraisal system.
• Conduct sales meeting.

Client Liaison:

• Assist with any problems or complaints.
• Give full feedback to clients when necessary.

Human Resources:

• Recruit and assist with the recruitment of new sales staff.
• Involved in disciplinary hearings.
• Identify training needs and arrange for training.

Job requirements & other attributes:

• Computer Literate (MS Office, advanced Excel, PowerPoint).

Competencies (Technical & Behavioural):

• Integrity and trust
• Drive for results
• Action orientated
• Business Acumen
• Attention to detail
• Managing through systems
• Time Management
• Strategic agility
• Problem solving
• Interpersonal savvy
• Customer Focus

NOTE:  

The job description is a guideline of key performance areas but does not limit your activities to the content herein. Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.