Job Title: Facility Manager/Contract Manager (BPO)

Overview:
We are seeking a highly skilled and experienced Facility Manager/Contract Manager to oversee the daily operations and maintenance of our BPO facility. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of all facility-related activities, as well as managing relationships and contracts.

Key Responsibilities:
- Develop and implement facility management policies and procedures
- Oversee building maintenance, repairs, and renovations
- Manage security, janitorial, and other facility service providers
- Ensure compliance with health and safety regulations
- Manage facility budget and expenses
- Negotiate and manage contracts
- Track and report on facility-related KPIs
- Coordinate with other departments to support business operations
- Evaluate and implement cost-saving measures
- Assist with space planning and office layout design

Requirements:
- Minimum of 3 years of experience in facility management, preferably in a BPO setting
- Strong knowledge of building systems and maintenance procedures
- Excellent communication and leadership skills
- Proven ability to manage multiple projects simultaneously
- Experience negotiating vendor contracts
- Knowledge of health and safety regulations
- Proficiency in MS Office and facility management software