The Supermarket / FMCG Manager will be responsible for overseeing the full operational management of the store, ensuring the efficient handling of orders, strong supplier and customer relations, and effective cost control. The ideal candidate will have extensive experience in the FMCG or retail industry, with a solid understanding of supermarket operations and financial management.
Key Responsibilities:
 

Customer and Supplier Liaison: Build and maintain strong relationships with customers and suppliers to ensure service excellence and reliable product flow.
Order Management: Oversee the placement, tracking, and fulfilment of all orders to ensure accuracy and timeliness.
Stock and Supply Coordination: Manage incoming orders and ensure inventory levels align with sales demands and operational requirements.
Costing and Pricing Oversight: Supervise costing calculations and maintain competitive pricing while protecting profit margins.
Operational Efficiency: Implement and monitor processes to ensure smooth day-to-day operations and compliance with company standards.
Team Leadership: Lead, motivate, and develop staff to deliver high performance and excellent customer service.
Reporting: Provide regular reports on sales, costs, and operational performance to management.