Reports directly to the Managing Director / Owner

Role Purpose

The Group Financial Manager is accountable for financial integrity, governance, risk management, systems control, and compliance across the retail group.
The role exists to protect the business, ensure sustainability, and enable scalable growth through strong controls, clear accountability, and disciplined system governance.

This role is a control and governance role, not an operational retail role.

Core Accountabilities

1. Financial Governance

• Group financial reporting and accuracy
• Budgeting, forecasting, and margin protection
• Cash flow management
• Identification and mitigation of financial risk

2. Internal Controls & Risk Management

• Design, implementation, and ownership of the Group’s internal control framework
• Enforcement of segregation of duties across Finance, Admin, IT, and Operations
• Oversight of compliance with approved policies, procedures, and SOPs
• Ownership of incident management, investigations, and escalations

3. Systems & Access Governance

• Ownership of all financial and retail systems (POS, ERP, pricing, reporting systems)
• Approval authority for:
• User creation
• User modification
• User deactivation
• Monthly user access reviews and audit-log oversight
• Change management governance for pricing, master data, and system configurations

4. Incident, Root Cause & Corrective Action

• Ownership of formal incident reporting processes
• Conducting and documenting root cause analysis
• Defining corrective and preventative actions
• Tracking corrective actions to completion
• Reporting incidents, risks, and outcomes to the Managing Director

5. HR, Admin & Compliance Oversight

• Ownership of HR policies including:
• Onboarding
• Offboarding
• Disciplinary processes
• Training compliance tracking
• Payroll oversight
• Oversight of administrative control functions