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Service Administrator

East Rand
Salary: Up to R20 000.00 Per Month
Job Type: Permanent
Sectors: Admin
Benefits: Provident fund and Medical Aid
Reference: GSt001380/MH-GS

Apply before Feb 27 2026 | 24 Days left

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External Application

Vacancy Details

Employer: Dante Group (Pty) Ltd

My client in Spartan is looking for a Service Administrator to join their team.

Minimum requirements:

Assist with defining material requirements for each service request, both planned and on-call.
Generate service requests and job cards and assign them to technicians.
Assist technicians with the identification of required repair parts.
Assist with the procurement of required materials, parts, equipment, and subcontract labour for work assignments.
Process related paperwork upon completion of work assignments and within the accounting month that the work was performed.
Process Purchase Requests through the system using established guidelines.
Facilitate the Operative Quoting process for leads brought in by the Technicians.
Take appropriate action to ensure leads are quoted in a timely fashion or forward leads to other designated resources, for estimation and quotation, if required.
Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company.
Any unresolved issues should be quickly elevated to the next level of management for prompt resolution.
Collect warranty information, monitor, and report any potential warranty or credit requests to the Service Manager prior to authorizing work. Communicate status with customer and authorize work, as appropriate, following established guidelines.
Maintain and provide all safety-related documentation, per company guidelines.
Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and in good working order.
Assist the Service Manager with conducting spot inspections and audits of the service technicians’ equipment and vehicles and record the results.
Perform invoicing preparation daily to meet company standards and continuously maintain the open orders report ensuring that the open orders report reflects the current status of active service work.
Ensure 24-hour response is available or negotiate other agreeable actions with customers.
Any other Ad-Hoc duties required by the service and maintenance team.
Ensure proper maintenance of all company-issued equipment, vehicles, and assets in a safe manner.
Notify management of any deficiencies or equipment in need of repair.

Consultant: Milanie Horn - Dante Personnel Greenstone
Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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About Dante Group (Pty) Ltd

Danté Personnel Recruitment (Pty) Ltd, established in 1996, is a national leading recruitment-consulting firm. We offer specialized services to effectively manage the entire recruitment process, for companies based in South Africa and abroad. We service different Business diversities like Mining, Engineering, Technical, Information Technology and Finance.

Our exclusive database of candidates, for all various business verticals, is valuable tool to start the recruitment process. We take up the challenge in finding the right candidate through our extensive network of resources and understanding of the hiring trends.
Our expertise lies in identifying and selecting candidates at all positions, especially middle and senior management. We take pride in our ability to provide all your human resource requirements.