The Core Group, home of iStore and leading premium technology brands, is looking for a Warehouse Assistant to join our fast-paced operations environment.

This role is critical to ensuring accurate stock control, smooth warehouse operations, and effective AppleCare administration across iStores, Service Centres, and Authorised Service Providers (ASPs). If you are detail-driven, process-focused, and thrive in an operational environment, this role is for you.

Key Responsibilities

Warehouse & Inventory Control

• Ensure accurate handling, picking, packing, and issuing of stock
• Participate in cycle counts and maintain 100% alignment between physical and system stock
• Process returns, transfers, and AppleCare-related stock movements timeously
• Maintain high accuracy against manifests, documentation, and delivery requirements
• Adhere to all stock control, safety, and OHASA policies
  
  

AppleCare Administration

• Process credit notes, RTVs, invoicing, and issuing of parts
• Support iStores, Service Centres, and ASPs with AppleCare-related queries
• Ensure accuracy and follow-up on any deviations
  
  

Import & Export Control

• Receive and GRV inbound shipments accurately
• Manage allocations, transfers, and binning of stock
• Process faulty returns, commercial invoices, GSX uploads, and RTVs within required timelines
• Ensure DGR compliance and correct labelling of all applicable materials
  
  

Customer Service & Collaboration

• Work closely with internal teams including Sales, Service, and Purchasing
• Communicate professionally and respond to operational queries timeously
• Contribute to a positive, solutions-focused working environment
  
  

Requirements

• 2- 4 years experience in Warehouse operations
• Strong attention to detail and commitment to accuracy
• Comfortable working with systems such as Syspro / FM / GSX (advantageous)
• Good communication and stakeholder engagement skills
• Ability to work in a structured, deadline-driven environment