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Housekeeping Manager

Stellenbosch
Salary: Market Related
Job Type: Permanent
Sectors: Hospitality
Reference: SW006101/CL

Apply before Feb 28 2026 | 29 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

HOUSEKEEPING MANAGERStellenbosch - Helderberg Wine Route: My client, an esteemed Guest Lodge in the heart of the Cape Winelands, is seeking a senior Housekeeping Manager with an established track record in luxury hospitality, strong people management capability, and the confidence to lead a high-performing Housekeeping operation.This role requires a hands-on leader who is comfortable operating within a high-expectation, detail-driven environment.

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures

Key Responsibilities Include but Are Not Limited To

Lead, manage, and motivate the Housekeeping team including room attendants, laundry, and porters
Ensure all housekeeping staff comply with hotel policies relating to uniform, hygiene, and conduct
Liaise daily with Reception regarding occupancy, arrivals, departures, VIP guests, and special requirements
Plan and allocate daily duties, room lists, cleaning schedules, and checklists
Conduct regular inspections of guest rooms, public areas, laundry, and recreational areas to ensure standards are met
Ensure maintenance issues are identified, reported, and resolved prior to rooms being released to Front Desk
Maintain consistently high standards of cleanliness, presentation, and guest service
Oversee guest and hotel laundry services in line with hotel standards
Ensure full compliance with health, safety, and hygiene regulations
Develop, implement, and maintain housekeeping and preventative maintenance checklists
Conduct daily briefings, training, and performance management sessions as required
Manage staff performance, discipline, and development where necessary
Develop and update housekeeping procedures, standards, and operating processes
Compile weekly staff rosters in line with occupancy levels and operational needs
Control housekeeping stock, place orders, conduct regular stock takes, and minimise wastage
Ensure storerooms, stoeps, and courtyards are clean, organised, and well maintained at all times

Criteria

Proven experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a lodge or hotel environment
Strong leadership and people management skills
Exceptional attention to detail and quality standards
Good organisational and communication skills
Knowledge of health, safety, and hygiene legislation
Ability to work shifts, weekends, and public holidays

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.