Senior Technical Manager: Service Support

Germiston
Salary: Market Related
Job Type: Permanent
Sectors: Construction Manufacturing Mining
Benefits: Medical Aid Pension Training Parking Maternity Leave
Reference: 8127
Employment Equity Position

Apply before Feb 12 2026 | 14 Days left

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Vacancy Details

Employer: Komatsu South Africa (Pty) Ltd.

INTRODUCTION:

Komatsu South Africa has an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the Head Office, Germiston. The successful candidate should have a Degree/ Diploma in Management with 10 - 15 years related work experience in the Mining and Construction industry providing product support and planning technical projects. SAP experience is an essential requirement for this position.

SUMMARY DESCRIPTION OF JOB ROLE:

Advises on short to medium term operational plans impacting the Mining Operations
Leads defining and optimising of structures, resources, and systems aligned with strategic direction
Submits strategic planning progress report to the Divisional Executive
Defines and monitors implementation of Maintenance management standards in the Mining group
Defines and monitors the Technical discipline health in Mining group
Reviews and recommends Technical Training requirements
Provides Technical support to Operations and collaborates with Komatsu Technical Groups
Defines and monitors Maintenance Planning discipline performance
Performs Reliability Engineering support and oversight in Mining Group
Directs, guides and evaluates the work of the direct reports and specialist Asset Management team
Reports and analysis of regional fleet and technical performance results
Remains abreast of product ranges at customer sites which require major interventions
Leads and directs quality of technical service with regard to large scale technical projects and field services
Leads project and quality Management in Mining Group
Defines and optimizes technical parts and component management Mining Group
Plans and prepares for the annual budgeting process in accordance within the relevant financial policies and procedures
Identifies and manages business risk and facilitates continuity of regional business
Liaises with and fosters sound ethical stakeholder relationships in the region
Investigates and inspects safety compliance issues by identifying issues and providing hazard analysis and assessments
Maintains & coordinates the emergency response program
Engages with internal stakeholders with regard to technical projects and activities
Engages with Operations staff both locally and in cross border regions with regard to Technical Service Support

[Not translated in selected language]

Required Skills

Maintenance Manager: 10 years or more
Mining Management: 10 years or more
Stakeholder Relationship Management Skills: 10 years or more

Candidate Requirements

QUALIFICATIONS:

Engineering Degree/ Diploma in Management (NQF 7)
GCC Mines - advantageous

EXPERIENCE:

10 - 15 years related work experience in the Mining Maintenance Engineering industry

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About Komatsu South Africa (Pty) Ltd.

We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.

In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.

Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.

We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.

For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.

We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.

Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.