IT Infrastructure Project Manager

ROLE AND RESPONSIBILITIES 

Purpose and scope

The purpose of the Job is to manage multiple projects from initiation to closure. The Project Manager is in charge of the day-to-day management of project execution which includes acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan. The Project Manager will define the project’s objectives and oversee quality control throughout its life cycle. Background includes project implementation, software documentation, client liaison and project support function.

Key Responsibilities and role outputs 

• Manage all phases of projects, including initiation, planning, execution, implementation, and post-implementation activities.
• Develop detailed work plans, project schedules, estimates, and resource plans in collaboration with all project stakeholders.
• Document and keep track of all projects, administration of own projects is required.
• Extensive knowledge of project management processes and systems development methods.
• In-depth knowledge of project planning techniques and automated project planning tools required.
• Manage project scope and risks. Investigate and make recommendations on issues that challenge scope boundaries.
• Monitor and report on project progress highlighting critical issues for management, and, as necessary, coordinate the development, discussion, and approval of corrective action and/or contingency plans.
• Track work progress to identify blockages and developer divergence from allocated tasks
• Ensure project activities and deliverables adhere to agreed quality standards
• Manage stories that do not contain the right level of detail
• Blocks changes to work once in development without following the proper re-evaluation process
• Manage stakeholder relations to ensure that project delivery expectations are specified and agreed
• Ensure project deliverables meet/exceed the project sponsor's specified expectations
• Plan and implement change management processes, including activities such as training, communication, and documentation
• Provide clear direction and motivation to project team
• Ability to work in a team environment
• Run daily, weekly and monthly meetings / stand-ups
• Represent the work in progress at Project Steering level
• Manages Business, Operational Staff and Product owners from interference with Development Structure
• Demonstrated ability to effectively manage multiple work streams simultaneously
• Guide and Coach the team to follow Agile practices
• Guide and coach the team to be self-organised
• Expert in time estimations and planning
• Create visibility of the progress on the work streams in terms of monthly reporting to stakeholders
• Coach, mentor, train and otherwise support other team members in the fulfilment of their project support functions
• Able to work efficiently with minimal direction
• Adhere to the standard operating procedures provided

Minimum Requirements

• 5+ years’ experience as an IT Infrastructure Project Manager
• Strong background in:
  • Network and security infrastructure
  • Servers, storage, and virtualization
  • Cloud platforms (Azure preferred)
• Proven experience delivering infrastructure projects in MSP or enterprise IT environments
• Experience working with vendors and third-party service providers
• Strong stakeholder management and communication skills

 Qualifications 

• Project Management certification (PMP, PRINCE2, Agile PM or equivalent)
• ITIL Foundation or higher
• Technical certifications (Microsoft, Cisco, Fortinet, VMware, etc.)
• Diploma/Degree