SoccerBeat is seeking a digitally fluent Junior Community Manager to lead real-time audience interaction, moderation, and community growth across our social platforms. This role is responsible for managing comments, fostering healthy fan conversations, and protecting the SoccerBeat brand across Facebook, Instagram, X and YouTube (shows and shorts). 

The ideal candidate understands the South African football landscape and culture, thrives in a fast-paced digital environment, and knows how to balance engagement with moderation. 

RESPONSIBILITIES: 

Community Engagement

Manage and respond to comments and messages across Facebook, Instagram, YouTube shows, YouTube Shorts, and X.

Spark and sustain meaningful conversations with fans. 

Identify trending topics, fan sentiment, and emerging narratives. 

Escalate key audience insights to the editorial and content teams.

Moderation 

Enforce SoccerBeat's community guidelines to maintain a respectful, inclusive, and safe online environment.

Monitor for spam, abuse, hate speech and misinformation. 

Platform Management

Support the team during YouTube shows and real-time events (matches, breaking news).

Assist with scheduling and publishing of content.

Collaborate with the editorial team members relating to engagement strategy and content goals.