A dynamic financial services company is looking for an experienced Tracer with a strong background in collections and investigative work. The ideal candidate will be passionate about tracing leads, verifying contact information, and supporting collections efforts through accurate data management and engagement with debtors.

Responsibilities:

• Utilise databases and credit bureau information to trace addresses, contact details, and employment information.

• Engage with debtors to arrange payments on outstanding accounts.

• Maintain accurate and up-to-date records of all tracing activities, contact attempts, and payments.

• Ensure all tracing activities comply with South African legislation, including the Debt Collectors Act and National Credit Act.

• Report daily and weekly on progress and outcomes.

• Collaborate with the collections team to optimise tracing strategies and improve recovery rates.

• Identify and escalate high-risk accounts or challenging cases to management.

• Conduct follow-up communications to verify information and ensure completeness of debtor records.

Requirements:

• Proven experience as a tracer or in a similar debt collections role.

• Experience with attorney firms or sheriff/court processes is highly advantageous.

• Excellent negotiation and verbal communication skills.

• Assertive, tactful, persuasive, and target-driven.

• Computer literate with the ability to work independently under pressure.

• Resilient, patient, and analytical for investigative tasks.

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your
  CV: financialcareers@rpo-recruit.za.com.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.