Client Service Manager

Cape Town Southern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Manufacturing PR & Communication
Reference: 4134

Apply before Mar 28 2026 | 61 Days left

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Vacancy Details

Employer: NDC Personnel & Contractors CC

Step into a rewarding role as a Client Service Manager with a respected service-driven team in the Western Cape.

This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously.

Candidate Requirements

The ideal candidate will bring a minimum of 5 years’ experience in a customer service environment, with at least 3 years in a supervisory or management role. You will need Grade 12, strong IT capability (Excel, Word, Outlook, and PowerPoint), and excellent communication skills. A professional, customer-focused approach, strong interpersonal skills, and a willingness to work standby are essential.

To start the application process, send your CV to NDC Personnel and Contractors today: ndc@mweb.co.za / lyndsay@ndcpersonnel.co.za.

NDC Personnel and Contractors adheres to the requirements of the POPI Act. If you do not hear from us within 14 days, please consider your application unsuccessful.

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About NDC Personnel & Contractors CC

The Company NDC Personnel & Contractors was established in the year 2000 and cemented itself as a market leader in the Recruitment and Placement of Specialized Technical/Engineering staff for the FMCG, Production, Manufacturing, Engineering, Maritime and Construction Industries.NDC Personnel & Contractors specialises in permanent placements, as well as the sourcing of contract workers, and gives you the option of letting us manage the contract payroll.

At NDC Personnel & Contractors we strive to provide excellence in our recruitment services, in order to establish mutually rewarding relationships between our clients and candidates.

This commitment to our clients does not only make us Recruitment Specialists in the Engineering and Technical field, but also the preferred vendor for many leading organizations nationally as well as into neighboring countries.

We present the client with a Confidential Professional Resume as well as Reference Checks. We also do thorough Background Research, as well as Work Experience and Credential Verification on request.

We take all the time consuming ground work off your shoulders, and provide a long term solution, leaving the client with only one task, to make the final decision.