Candidate Requirements

Key Responsibilities

• Sales Generation: Maximize sales of fine jewellery and watches, focusing on achieving or exceeding personal and store targets.
• Clienteling: Build and cultivate strong, lasting relationships with high-net-worth clients, providing a bespoke, luxurious shopping experience.
• Product Expertise: Maintain comprehensive knowledge of jewellery and watch collections, including materials (gold, diamonds, precious stones) and Swiss watch technical features.
• Visual Merchandising: Ensure all jewellery and watches are displayed according to brand guidelines, maintaining immaculate presentation.
• Inventory & Operations: Manage stock inventory, including receiving deliveries, conducting accurate stock checks, and adhering to loss prevention procedures.
• After-Sales Service: Assist with repairs, cleaning, and maintenance, ensuring high levels of customer satisfaction. 

Requirements and Qualifications

• Experience: 2–3+ years of experience in luxury retail, specifically within fine jewellery, high-end watches, or high-fashion accessories.
• Skills: Strong sales ability, excellent interpersonal communication, and high emotional intelligence.
• Brand Alignment: Deep passion for luxury goods and an understanding of the  Brand aesthetic.
• Professionalism: A polished, professional, and well-groomed appearance.
• Languages: Fluency in English is required; proficiency in additional languages is highly advantageous.
• Flexibility: Willingness to work retail hours, including weekends and holidays. 

 

Please email cv to marlene@servicesolutions.co.za