Business Context
The role supports a hospitality and short-term rental business focused on converting inbound corporate and leisure inquiries into confirmed stays. This is a revenue-driving position with a strong emphasis on speed, persuasion, and commission-based performance. Success is measured by conversion rate, revenue generated, and upsell value rather than fixed salary alone.

Seniority Level
Mid level

Years of Experience
Minimum 2 years in hospitality sales or Real Estate

Core Responsibilities

1.     Respond to all inbound corporate and leisure inquiries within 30 minutes of receipt.

2.     Manage and convert direct and PropTech-generated leads, including website, WhatsApp, OTA, and aggregator channels.

3.     Proactively follow up on all leads to maximize conversion and revenue.

4.     Upsell Dubai experiences, airport transfers, and activities to guests prior to arrival.

5.     Coordinate with internal teams to ensure accurate availability, pricing, and booking details.

6.     Own the full sales cycle from first inquiry to confirmed booking and pre-arrival upsell.