We are looking for a motivated and detail-oriented Junior Sales Administrator to join our team and play a key role in the daily operations of our e-commerce division. The successful candidate will oversee the entire customer experience, from order placement to delivery as well as aftersales, ensuring smooth operations and excellent service.

Key Responsibilities:
- Process sales orders and quotations on Sage Accounting.
- Update stock, process, and complete orders on Sage.
- Oversee the end-to-end customer experience — from queries to delivery.
- Respond to website, email, and phone enquiries.
- Maintain customer records and compile sales reports.
- Liaise with customers, logistics partners, and the internal team to track and fulfill orders.
- Support the sales team with administrative tasks.
Minimum Requirements:
- Matric, including Mathematics.
- At least 1 year of sales experience.
- Valid driver’s license with own transportation.
- Reside within the Cape Town/Rondebosch/Claremont region.
- Previous administrative, sales support, or e-commerce experience preferred.
- Strong communication skills, both written and verbal.
- Proactive and forward-thinking.
- Computer literate (MS Office essential; Excel proficiency valued).
What We’re Looking For:
- Strong customer service and communication skills.
- Order processing and sales skills.
- Administrative assistance skills.
- Proficiency in e-commerce platforms and tools.
- Excellent organizational and multitasking abilities.
- Ability to work effectively in a team environment.
- Prior experience in a similar role is a plus.