Vacancy Details
Employer: First Technology Pty Ltd
Key Responsibilities
Provide onsite and remote IT support to clients.
Deliver IT systems support and administration across customer environments.
Support and maintain hardware, software, and end-user environments.
Assist with cloud services deployment and ongoing maintenance (including Microsoft 365).
Conduct site assessments and maintain accurate technical documentation.
Perform daily client follow-ups and produce support and service reports.
Provide support across the following technologies:
Microsoft 365
Networking (LAN/WAN, switches, basic routing)
Firewalls and Access Points
Endpoint protection and device management
Minimum Requirements
Minimum of 5 years’ experience in an IT support / systems support role.
Strong practical experience in desktop, server, and network support.
Valid driver’s license and willingness to travel to client sites (if applicable).
- Own vehicle and valid SA drivers license is essential
Competencies
Strong troubleshooting and problem-solving skills
Excellent communication and customer service orientation
Ability to work independently and manage multiple priorities
Good documentation and reporting discipline
8 people have applied for this job. 121 people have viewed this job.
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