Candidate Requirements

Position: Counter Sales
Industry: Manufacturing
Inherent Requirements:

Physical Demands:
Ability to stand for long periods of time and lift heavy objects
Excellent hand-eye coordination and dexterity for handling delicate products
Stamina and physical strength to handle high volume of customer inquiries and transactions
Communication Skills:
Strong verbal communication skills to interact with customers and provide product information
Ability to listen actively and attentively to customer needs and concerns
Proficiency in written communication for handling invoices and sales documentation
Product Knowledge:
In-depth knowledge of the manufacturing industry, including various products and materials
Familiarity with the features and benefits of different products to effectively recommend solutions to customers
Ability to quickly learn and adapt to new product lines and updates in the manufacturing sector
Customer Service:
Proven experience in delivering exceptional customer service and identifying customer needs
Excellent problem-solving skills to address customer complaints and issues promptly
Ability to remain patient and calm under pressure in a fast-paced environment
Sales Skills:
Demonstrated sales experience and ability to upsell products to increase sales revenue
Proficiency in using sales techniques to close deals and meet sales targets
Strong negotiation skills to secure favorable deals with customers and suppliers
Technical Skills:
Proficiency in using point-of-sale systems and other sales software applications
Basic math skills for calculating prices, discounts, and handling cash transactions accurately
Knowledge of basic inventory management principles to keep track of stock levels and reorder products as needed
Teamwork:
Ability to work collaboratively with colleagues to achieve common sales and customer service goals
Willingness to assist coworkers during peak hours and contribute to a positive team environment
Strong interpersonal skills to build rapport with customers and create lasting relationships
Overall, the role of a Counter Sales in the Manufacturing industry requires a blend of physical stamina, strong communication and sales skills, technical proficiency, and a customer-focused mindset to provide a seamless and rewarding experience for customers while driving sales growth for the organization. Success in this role hinges on the ability to multitask, problem-solve effectively, and adapt to the dynamic challenges of a retail environment within the manufacturing sector.