Full Credit Control Function

• Manage the full credit lifecycle, including invoicing, follow-ups, reconciliations, and collections

• Monitor accounts, resolve disputes, and maintain accurate audit trails

• Identify high-risk accounts early and implement recovery plans in line with credit policy

Consultant & Manager Collections

• Lead proactive recovery of debt from Consultants and Managers

• Implement structured calling, messaging, and follow-up procedures

• Coordinate with Distributors and Area Managers to align recovery actions

Acknowledgement of Debt (AOD) Management

• Prepare, track, and monitor AODs to ensure compliance with agreed terms

• Follow up consistently on defaulting accounts

• Liaise with legal teams and credit bureaus where escalation is required

Training & Support

• Provide money management and credit discipline training to Consultants and Managers as needed

• Support Prospective Distributors during the mentorship phase to promote sound credit practices

• Assist the CCS team in delivering training initiatives and awareness campaigns

Reporting & System Updates

• Maintain accurate account histories, notes, and comment logs on the system

• Prepare weekly and monthly credit control reports for management review

Team Collaboration & Leadership Support

• Assist with training and mentoring of junior team members

• Support departmental planning, escalation management, and coordination

• Gradually assume team oversight and leadership responsibilities as capability is demonstrated

Diploma in Credit Management, Accounting, or a related financial field

Minimum of 5 years’ experience in credit control, including at least 2 years in a senior or supervisory role

Proven experience in field collections, AOD management, and system-based account tracking

Fluent in English, with the ability to communicate in multiple African languages

Contact Hire Resolve for your next career-changing move today

• Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
• Please use "Credit Facilitator" as your subject line when applying via email

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future