Credit Facilitator

Johannesburg
Salary: On Application
Job Type: Permanent
Sectors: FMCG Finance
Reference: 167625

Apply before Feb 07 2026 | 16 Days left

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Vacancy Details

Employer: Hire Resolve

A well-established distribution company is seeking to appoint an experienced and hardworking Credit Facilitator to manage the full credit control function across assigned portfolios. The role focuses on field-level debt management involving Consultants, Managers, and Prospective Distributors, requiring a proactive and hands-on approach to collections, account monitoring, and stakeholder engagement.

Responsibilities

Full Credit Control Function
- Manage the full credit lifecycle, including invoicing, follow-ups, reconciliations, and collections
- Monitor accounts, resolve disputes, and maintain accurate audit trails
- Identify high-risk accounts early and implement recovery plans in line with credit policy
Consultant & Manager Collections
- Lead proactive recovery of debt from Consultants and Managers
- Implement structured calling, messaging, and follow-up procedures
- Coordinate with Distributors and Area Managers to align recovery actions
Acknowledgement of Debt (AOD) Management
- Prepare, track, and monitor AODs to ensure compliance with agreed terms
- Follow up consistently on defaulting accounts
- Liaise with legal teams and credit bureaus where escalation is required
Training & Support
- Provide money management and credit discipline training to Consultants and Managers as needed
- Support Prospective Distributors during the mentorship phase to promote sound credit practices
- Assist the CCS team in delivering training initiatives and awareness campaigns
Reporting & System Updates
- Maintain accurate account histories, notes, and comment logs on the system
- Prepare weekly and monthly credit control reports for management review
Team Collaboration & Leadership Support
- Assist with training and mentoring of junior team members
- Support departmental planning, escalation management, and coordination
- Gradually assume team oversight and leadership responsibilities as capability is demonstrated

Requirements

Diploma in Credit Management, Accounting, or a related financial field
Minimum of 5 years’ experience in credit control, including at least 2 years in a senior or supervisory role
Proven experience in field collections, AOD management, and system-based account tracking
Fluent in English, with the ability to communicate in multiple African languages

Benefits

Salary: Based on experience and qualifications.
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use "Credit Facilitator" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future

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About Hire Resolve

Hire Resolve removes the stress of the career search by understanding you as an individual. We take more than just your qualifications into account, considering factors like your salary and benefits expectations as well as your preferred workplace culture to ensure that we find the perfect opportunities to meet your unique needs.

As a specialist recruitment agency, we focus on the Engineering, Finance, IT, Mining, Manufacturing, and Logistics industries. Our team of recruitment consultants is well-versed and highly networked in the industries in which they operate and are dedicated to ensuring that every placement is a perfect fit.