LIQUOR STORE SUPERVISOR

📍 Location: Silverton, Pretoria

Salary: R15 000 – R18 000 per month
Positions Available: 1
Start Date: As soon as possible
Working Hours: ±50 hours per week (Retail hours)

🏢 About the Company

Our client is a well-established, family-owned retail and butchery business based in Pretoria. With roots dating back several decades, the company has grown into one of the region’s most respected full-service meat markets and supermarkets, offering high-quality fresh meat, deli products, bakery goods, groceries, and additional services all under one roof. Known for its commitment to quality products, excellent customer service, and trusted community presence, the business serves a diverse customer base and continues to uphold strong standards in food preparation and retail operations.

🏢 About the Role

Our client is seeking an experienced and responsible Liquor Store Supervisor to oversee daily store operations within a busy retail environment. This role is critical in ensuring excellent customer service, effective staff supervision, and strict compliance with operational and regulatory standards applicable to alcohol retail.

The successful candidate will play a hands-on leadership role, supporting staff, managing stock processes, and maintaining smooth front-of-house and cashier operations.

🔑 Key Responsibilities

• Supervise and manage front-of-house staff

• Ensure a consistently high standard of customer service

• Handle customer queries, complaints, and service-related issues effectively

• Oversee daily store and cash register operations

• Train, guide, and support staff to maintain performance standards

• Manage stock processes, including:

  • Stock receiving

  • Stock control and monitoring

  • Stock counts

  • Damage control

• Ensure deliveries are received correctly and efficiently
  

• Conduct spot checks and testing where required

📋 Minimum Requirements

• Grade 12 (Matric)

• 3–5 years’ proven experience in:

  • Liquor store operations 

  • Retail supervision or store management

• Previous experience in customer service and staff supervision

• Strong leadership and communication skills

• Ability to work under pressure in a fast-paced retail environment

• Computer literacy (experience with ARCH and/or CashGuard systems will be advantageous)

• Willingness to work retail hours (±50 hours per week)

🧠 Key Characteristics

• Strong people management and leadership ability

• High level of responsibility and accountability

• Attention to detail, especially with stock and cash handling

• Professional conduct and sound judgment

• Ability to enforce policies consistently and fairly

💡 Are you an experienced liquor retail professional ready to take on a supervisory role?
This position offers stability, clear responsibility, and the opportunity to lead a retail team in a structured environment. Apply now to be considered.
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DRANKWINKEL TOESIGHOUER

📍 Ligging: Silverton, Pretoria

Salaris: R15 000 – R18 000 per maand
Aantal Posisies: 1
Begindatum: So gou as moontlik
Werksure: ±50 ure per week (Kleinhandelsure)

🏢 Meer oor die Maatskappy

Ons kliënt is ’n gevestigde, gesinsbeheerde retail- en vleismarkonderneming in Pretoria. Met ’n geskiedenis wat oor dekades strek, het die maatskappy gegroei tot een van die streek se mees gerespekteerde eenstop-winkels vir vars vleis, delikatesse, bakkerij-produkte, kruideniersware en aanvullende dienste onder een dak. Die onderneming staan bekend vir sy toewyding aan kwaliteit produkte, uitstekende kliëntediens en ’n betroubare teenwoordigheid in die gemeenskap, en handhaaf hoë standaarde in voedselvoorbereiding en retail-bedrywighede.

🏢 Meer oor die Rol

Ons kliënt is op soek na ’n ervare en verantwoordelike Drankwinkel Toesighouer om die daaglikse bedrywighede van ’n besige retail-winkel te bestuur. Hierdie rol vereis sterk leierskap, uitstekende kliëntediens en streng nakoming van operasionele en regulatoriese vereistes wat van toepassing is op alkoholverkope.

Die suksesvolle kandidaat sal ’n praktiese rol speel in personeelbestuur, voorraadbeheer en die gladde werking van die winkel.

🔑 Hoofverantwoordelikhede

• Toesig en bestuur van voorhuis personeel

• Verseker uitstekende en konsekwente kliëntediens

• Effektiewe hantering van kliëntediensnavrae en -klagtes

• Verseker vloeiende winkel- en kasregisterbedrywighede

• Opleiding, leiding en ondersteuning van personeel

• Voorraadbestuur, insluitend:

  • Ontvangs van voorraad

  • Voorraadbeheer en -monitering

  • Voorraadtellings

  • Skadebeheer

• Verseker korrekte ontvangs van aflewerings
  

• Uitvoer van spot checks en toetse waar nodig

📋 Minimum Vereistes

• Graad 12 (Matriek)

• 3–5 jaar bewese ervaring in:

  • Drankwinkelbestuur 

  • Retail toesig of winkelbestuur

• Vorige ervaring in kliëntediens en personeelbestuur

• Sterk leierskap- en kommunikasievaardighede

• Vermoë om onder druk te werk

• Rekenaarvaardig (ervaring met ARCH en/of CashGuard sal voordelig wees)

• Bereid om retail-ure te werk (±50 ure per week)

🧠 Karaktereienskappe

• Sterk mensebestuursvaardighede

• Hoë vlak van verantwoordelikheid en aanspreeklikheid

• Aandag aan detail, veral met voorraad en kontant

• Professionele optrede en goeie oordeel

• Vermoë om beleide konsekwent toe te pas

💡 Is jy ’n ervare drankwinkel-professioneel wat gereed is vir ’n toesighoudende rol?
Hierdie pos bied stabiliteit en die geleentheid om ’n span te lei in ’n gestruktureerde retail-omgewing. Doen nou aansoek.
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