Vacancy Details
Employer: King Price Group
We’ve got a position available for an emergency assist agent
Company: King Price
Purpose of position:
Ensuring the delivery of royal service to our clients by managing all emergency cases for motor accident, mechanical breakdown and roadside assistance.
Responsibilities:
- Creating and managing cases according to standard operating procedures
- Providing client service of the highest level
- Ensuring that clients are dealt with in an empathetic, professional and respectful manner
- Meeting set targets
Requirements:
- Matric (essential)
- Previous emergency assist call centre experience (advantageous)
- Flexible working hours, which includes working after hours and weekends
Skills and Attributes:
- Live the King Price values
- Attention to detail
- Organised, punctual and excellent time management skills
- Problem-solving skills
- Good judgement skills
- Adaptable and resilient
- Excellent soft skills
- Excellent product knowledge
- Strong administrative skills
- Excellent written and verbal communication skills
30 people have applied for this job. 184 people have viewed this job.
About King Price Group
Porcupine Union is proudly part of the King Price Group of companies, which means we’ve got royal roots and a whole lot of shared awesome. By doing our own thing (think fresh ideas, bold moves, and a unique space to grow) we find the best possible solutions for our clients every time.
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