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Technical Service Manager

Cape Town Northern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Engineering
Reference: CPT006277/CS

Apply before Feb 21 2026 | 30 Days left

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Vacancy Details

Employer: Persona Staff

Technical Service Manager - BrackenfellFull-time | National travel required | Leadership role in a fast-paced, growing companyOur client, an established specialist in innovative food display and gastronomic equipment, is looking for a hands-on, solutions-driven Technical Service Manager to build and lead their national service and installation infrastructure from the ground up.

What You’ll Do
You’ll be at the forefront of launching and managing all technical service operations for products across the country:

Develop a national network of skilled installers and technical service partners
Lead and coordinate installations, technical support, and maintenance activities
Train partners and staff on proper installation and service standards
Oversee spare parts inventory and ensure optimal availability
Establish service processes, documentation, and escalation workflows
Collaborate with internal divisions to provide seamless client support
Track service performance, resolve issues, and drive continuous improvement
Represent technical services in client meetings and negotiations
Report directly to the General Director with regular updates

What You Bring

A strong technical background in food service equipment, refrigeration, kitchen systems, or similar
Proven experience setting up and managing technical or installation teams
A network-builder who can recruit, evaluate, and train third-party partners
Excellent planning, coordination, and troubleshooting skills
Experience managing spare parts and service inventory
Fluent in Afrikaans (essential for coordinating with local partners)
Spanish is a plus (for collaboration with the Argentina-based team)
Willingness to travel across South Africa as needed

Why Join?
This is not just another technical role. You’ll play a pivotal role in launching the service division of a globally respected brand in South Africa. Bring your vision, your structure, and your leadership to a company where innovation meets impact.

Apply now by sending your CV to: craig@personastaff.co.za
Please note: Only shortlisted candidates will be contacted within 48 hours.
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job