The duties and responsibilities of this position include (but are not limited to) taking responsibility of any clients or product ranges assigned: 

• Daily processing of client cash flows accurately and timeously.
• Further processing and instructing of investments/disinvestments to the relevant asset managers
• Payment and processing of monthly management fees
• Processing of EFT payments and transfers to internal bank accounts, asset managers and clients.
• Bank reconciliations on a daily basis
• Performing daily controls and resolving all discrepancies
• Daily reporting to clients, including dissemination of unit prices and trade confirmation statements
• Distribution of monthly, quarterly reports.
• Assist and resolve customer/internal queries quickly and efficiently.
• Management of internal requests, to ensure clients queries are resolved timeously.
• Where necessary, assisting with onboarding of new clients
• Where necessary, assisting with restructures/ transitions of existing clients
• Assist with internal and external audit requirements
• Process documentation management
• Meet team service level targets

Role Qualifications and Experience:

• A Bachelor of Commerce degree or equivalent tertiary qualification.
• 3-5 years investment administration experience.
• Outlook, Excel and Word

Core Competencies Required:

• Sound work ethic
• Proactive and takes responsibility and accountability for assigned duties
• High level of numeracy and accuracy
• Excellent analytical, problem-solving skills
• Strong attention to detail
• Strong communication and interpersonal skills
• Resilience
• Ability to be self-managed
• Effective email management
• Takes pride in work and in providing superior service to client
• Team collaboration
• Time management