Reporting to QA Lead
Function/Department:  Business Systems (Part of the IT Division)
Purpose of the role:
To ensure that high-quality software products are delivered by performing thorough and systematic manual testing throughout the Software Development Life Cycle (SDLC). This includes requirement analysis, test planning, execution, defect logging, post-implementation validation, and hyper care support. The role supports business continuity by identifying potential issues before they impact users and contributes to continuous improvement of QA processes.
Key Performance Indicators:
Requirements Analysis:
Participate in BRD/FSD reviews.
Identify testable requirements.
Identify defects in the documentation
Test Planning:
Draft test scenarios
Prepare test cases 
Review peer test assets. 
Completeness of test documentation.
Test Preparation:
Set up test data and environments. 
Conduct test readiness checks. 
Continuous updating of test-and regression packs.
Test Execution:
Execute manual test cases across functional, integration, regression, and UAT phases. 
Provide comprehensive test evidence.
Defect Reporting & Triage:
Log and retest defects with clear reproduction steps
Release Readiness:
Contribute to go/no-go decisions. 
Support sign-off processes
Post Implementation Testing:
Validate changes in production. 
Perform smoke and sanity checks
Hypercare & Support:
Monitor and validate production incidents; retest patches or fixes
Process Improvement:
Participate in retrospectives and suggest improvements.