Officer: Client Liaison

Johannesburg
Salary: Market Related
Job Type: Permanent
Sectors: Sales Automotive
Reference: 166832

Apply before Mar 21 2026 | 61 Days left

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Vacancy Details

Employer: Motus Corporation

Key duties and responsibilities

Minimizing Lead Wastage and facilitating the sale of vehicles:

Daily management of lead wastage – drawing reports, identifying lead wastage, and liaising with your dealers to revive wasted leads.
Communicating with customers telephonically, on email and on WhatsApp.
Managing customer complaints in order to revive deals.
Finding solutions to meet customer requirements (e.g. Stock).
Updating lead system with information (e.g. Trade-ins).
Communicating with dealership management, sale teams and F&Is to revive deals.
Conducting follow-up through the sales process.

Lead Management functions:

Taking charge of the lead management for one/ more divisions and building relationships with dealers and divisional management in order to ensure cooperation with regards to managing leads effectively
Management of the leads systems – CMS and Logimeter for your division/s
Management of lead processes – Call Manager for your division/s
Assisting with monitoring of lead management by your division/s and dealerships to ensure leads are being managed effectively and liaising with the dealer and divisional management in this regard

Requirements for the role
Experience with our lead systems and processes, either at the dealership or divisional level:

CMS – CMS Cloud, LMS, Reporting Dashboard
Logimeter - Call Manager
Super Stock Poral
Basic to intermediate Excel knowledge and experience

Understanding the importance of effective lead management and the purpose behind it – maximising sales opportunities;
Methodical, detail-oriented and analytical;
Ability to communicate effectively with dealerships, divisional head offices and suppliers.

Follow all company policies and procedures.
Carry out all reasonable instructions given to you by any member of management.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.