Restaurant and Bar Manager (JB5821)
Franschhoek, Western Cape
R15 – R20,000 CTC + incentives
Permanent

A well-established, boutique hospitality venue is seeking a hands-on Restaurant and Bar Manager to take full ownership of daily operations, team leadership, guest experience, and overall performance. This is a floor-based role for someone who leads from the front, understands hospitality inside and out, and can balance service excellence with strong business discipline.

You will oversee the full operation, manage a small team, control costs, drive revenue, and ensure consistently high service standards.

Minimum Requirements:
2–3 years’ experience in a Restaurant Manager & Bar Manager, or similar hospitality management role
Strong understanding of restaurant and bar operations (FOH & BOH)
Proven people management and team leadership experience
Solid financial acumen (cost control, stock, margins, cash-ups)
Confident handling guest relations, complaints, and service recovery
Experience with booking systems and basic reporting tools (DinePlan or similar advantageous)
Strong organisational and admin skills
Passion for hospitality and guest experience
Own reliable transport
Willingness to work rostered shifts, weekends, and public holidays
Based in the area or willing to relocate

Duties and Responsibilities:
Operations
Oversee full day-to-day restaurant and bar operations
Ensure smooth service and consistent quality
Manage opening and closing procedures
Maintain cleanliness, presentation, and ambience
Monitor stock levels, ordering, receiving, and inventory
Oversee special orders, bulk/catering requests, and deposits
Team Management
Lead, motivate, and manage a team of ±14 staff
Schedule shifts in line with trade and labour legislation
Recruit, train, onboard, and develop staff
Build a positive, disciplined, and accountable team culture
Implement ongoing training to improve service confidence and product knowledge
Financial Control
Manage budgets and cost controls
Monitor daily sales, labour, and margins
Handle cash-ups, reconciliations, and deposits
Analyse performance and implement improvements
Guest Experience
Be visible and active on the floor
Handle complaints and feedback professionally
Build relationships with regular guests and local community
Maintain the venue’s brand and service standards
Compliance
Ensure compliance with health & safety regulations
Enforce responsible alcohol service
Maintain internal policies and procedures
Ensure ethical and professional operation at all times


Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.