Lereko Volvo Trucks Polokwane currently has a vacancy for a Diagnostic Technician, reporting to the Service Manager. The primary purpose of this position is to repair Trucks according to dealer/Volvo SA Franchise standards and specifications in the most productive way. 

A diagnostic technician is responsible for diagnosing, repairing, and maintaining vehicles, providing leadership to junior technicians, and ensuring high-quality service.

Key Responsibilities

• Diagnose and Repair: Accurately diagnose vehicle issues and perform repairs on various systems, including engines, brakes, and electrical systems.
• Maintenance: Conduct routine maintenance to ensure vehicles operate efficiently and safely.
• Leadership: Provide guidance and training to junior technicians, overseeing their work and ensuring adherence to quality standards.
• Customer Service: Interact with customers to explain repairs and maintenance needs, ensuring a high level of customer satisfaction.
• Documentation: Maintain accurate records of repairs, services performed, and parts used, ensuring compliance with company policies and regulations.                                                           

• Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
• Obtain technical information from Service Foreman on problem jobs                                     
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
• Adhere to laid down workshop policies and procedures                                                              
• Note the description of all work performed on the back of Repair Order if required              
• All warranty replaced parts to be tagged according to laid down rules, and handed to Parts department       
• Ensure all oils and parts used are booked out on Repair Order                                                  
• Ensure vehicle is kept as clean as possible, and use all protective items supplied  
• Ensure work bay is kept safe, clean and tidy                                                                                   
• Ensure time started and completed are entered on Repair Order (Clocking)                         
• Report any faulty and / or broken equipment is reported to management                            
• Ensure all special tools and equipment are used with utmost care                                          
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order   
• Ensure a neat appearance at all times - overalls to be changed after heavy repairs              
• Maintain cordial relationship with workshop staff                                                                        
• Training as per HQS Requirements                                                                                                     
• Standby and after hours servicing as per Service Foreman arrangements 
• Accept responsibility for apprentices/helpers and impart through training/explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems                                                                            

QUALIFICATIONS:

• Matric/Senior Certificate or equivalent (NQF4)
• Diesel Truck Technician Qualification (Trade Test Certificate)
• Diagnostic Technician Qualification completed will be an added advantage
• Three-year experience as a Diagnostic Technician
• Clear Criminal Record
• A Valid Driver’s License C1, EC will be an added advantage.
• Min 5 year experiences on Volvo truck .

Skills and Personal Attributes:   

• Problem Solving
• Attention to detail
• Customer focused
• Interpersonal
• Practical management skills

If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.