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Agent: Call Centre

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Sales Automotive
Reference: 166740

Apply before Jan 23 2026 | 4 Days left

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Vacancy Details

Employer: Motus Corporation

Job Description: Discover your potential as a Agent: Call Centre: Mobile bus sales based in Spartan Head Office. A dynamic leader in the car retail sales industry is looking for an experienced Representative who is professional and friendly as well as patient and tolerant to join their resilient, target driven team.

Position Overview: To identify the needs of customers, match customer needs with our service offering drive the business for growth, retention and scale of new and existing customers through customer satisfaction. These results would be achieved through lead conversion and building relationships with internal and external customers.

Minimum Experience:

2 years of customer service and sales experience
Relevant industry experience –desirable

Minimum Qualification:

Grade 12/ Senior Certificate
NCA qualification - an advantage

Minimum Requirements:

A valid driver’s license
A valid South African ID document
Computer literate with a basic level of competence with Excel and Outlook

Important to note. The appointed person will be required to work shifts, weekends and travel .

Job Outputs:

Daily, weekly and monthly management of sales.
Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
Developing the business to reach set sales targets for the month.
Driving specific strategies to retain and grow existing customer base.
Assists with the setup of mobile displays.
Managing customer expectations to ensure effective delivery of service.
Ensuring customer escalation is managed and feedback is provided.
Efficiently handle face to face discussion by informing clients about finance application procedures. and providing prompt responses.
Adhere to the policies and procedures of the company.
Any other duties as assigned.

Skills and Personal Attributes:

Comprehend, capture and interpret basic customer information
Ability to adapt to the changing environment, any delays or other unexpected demands
Target driven and ability to meet deadlines
High level of motivation and good social skills
Ability to work well as part of a team or as an individual
Sound knowledge of telephone etiquette
Customer Service Orientated
Attentive to cost saving
Time Management
Attention to detail
Ability to follow instructions as well as take responsibility for their actions and keep commitments
Sales and marketing skills
Knowledge of NCA

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.