Reports to                :           Depot Manager

Department              :           Depot

Location                   :           Boksburg depot

Main purpose of the job:

The role is responsible for managing inventory, processing transactions, and maintaining records within the depot.

Requirements and Experience

• Grade 12 qualification.
• Minimum of 2 years' experience in stock control or working in a parts/component admin environment.
• Good computer skills with experience in using in-house systems for at least 2 years.
• Familiarity with capturing stock on a system.
• Product knowledge is advantageous but not essential.

Duties and responsibilities

Parts Store:

• Limit access to the parts store to authorized personnel only.
• Receive and bin parts correctly, ensuring delivery notes are checked, signed for, and processed accurately on Syspro.
• Conduct parts stock counts, ensuring accuracy, and work in coordination with another team member to document counts.
• Maintain minimum stock levels by monitoring consumables and fast-moving parts, placing weekly stock orders when necessary.
• Issue parts from the store based on invoices, consumable request notes, or delivery notes from the factory.
• Take ownership of the parts stock, ensuring accountability for any stock losses or gains.
• Meet targets and budgets set by the Head Office and Depot Manager.
• Assist customers with parts-related queries and sales as required.
• Handle incoming calls and assist with sales when needed.
• Attend weekly cycle checks conducted by the Depot Manager and maintain records.
• Maintain a clean and organized parts store.
• Foster strong relationships with Beekman staff.

Administration:

• Assist walk-in and telephonic customers in a professional and courteous manner. 
• Assist customers with quotations by issuing it on Syspro at the time of request,
• Open job cards
• Confirm bookings and process invoices
• Ensure that all supplier invoices are processed and completed correctly
• Clear communication with the respective team members to exceed the customers’ expectations
• Keep the reception area clean and neat
• Follow the company standard operation procedures and keep filing up to date