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REF15280 Branch Manager | Europcar | Polokwane International Airport

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Retail Management
Reference: 166482

Apply before Jan 26 2026 | 7 Days left

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Vacancy Details

Employer: Motus Corporation

Job Title: Branch Manager

Company: Europcar

Location: Polokwane International Airport

Job Type: Full-time

Position overall objective
The purpose of the position is to manage, monitor and lead branch activities and processes in order to achieve performance targets, goals and operational excellence through compliance and customer service delivery.

Minimum Experience
(Mid-size - Large branch) 5-8 years’ relevant experience, of which 3-5 years’ business operations management experience.

Minimum Qualification
Qualification in relevant field of study (Diploma or equivalent, NQF5).

Preferred Qualification
BCom degree or equivalent business degree/diploma NQF6+.

Minimum Requirements
Computer literate with an intermediate level of comfort with Excel and Outlook.
A valid, unendorsed drivers’ license.

Job Outputs:

Develop, implement and drive a branch strategy and related improvement plans aligned to the greater Operations strategy.
Revenue, budget and branch profitability management.
Monitor the high level revenue, costs, profitability, risk and customer service delivery data and metrics, taking corrective and preventive action where required.
Continuously monitor actual process turnaround times and quality standards, and resolve issues efficiently to enhance effective customer service delivery.
Build sustainable customer relationships to ensure retention of customers and growth.
Implement and oversee compliance and governance processes and policies to manage risk liability.
Seeking, maximizing and leveraging business and growth opportunities.
Handling and effectively resolving customer queries and correspondence.
Management of administration, e.g. banking, management reports etc.
Sales
Ensure that assets are fully utilized at all times.
Manage and reduce overhead costs.
Effective daily fleet planning.
Enhance profitability through effective yield management.
Ensure that all staff follow all applicable policies and procedures.
Create an engaging, enabling and productive work climate.
Management and development of staff which includes providing guidance and direction to team members; setting performance standards, measuring performance and providing regular feedback; training; employee relations; recruitment etc.

Competencies:

Communication skills
Business and Operations Management
Business Development/Sales
Personnel Management, including a working understanding of the application of relevant labour legislation.
Analytical thinking
Empowering people
Relationship building
Commercial thinking
Driving results
Openness to change
Remaining composed
Conflict management
Managerial competence
Operations Risk Management
Customer focused
Ethnics and Values
Time management
Reporting
Able to work under pressure
Negotiation Skills
Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment.

Personal Attributes:

Committed
Professional
Resilient
A ‘driver’ in their personality style; competitive by nature and ambitious for results.
Independent, a self-starter.
Comfortable with a fast pace, unpredictability and frequent change.
Proactive, able to demonstrate initiative.
Able to remain committed to creating and maintaining high quality and standards.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.