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Shopper and Category Manager – FMCG Retail - Cape Town (Foreshore)

  • Cape Town
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: FMCG
  • Reference: CT004106/MS

Apply before Feb 15 2026 | 30 Days left

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Vacancy Details

Employer: Service Solutions Staffing

Position PurposeThe Category & Shopper Marketing Team aims to be a trusted expert group central to driving both short-term and long-term category growth in confectionery by providing strategic solutions rooted in a deep understanding of consumer and shopper needs. The team assists Revenue Growth Management (RGM) initiatives, including strategic pricing and promotional analysis, to maximize revenue, profitability, and market share. By leveraging data-driven insights and advanced analytical tools like MS Excel, Power BI, and Circana/Nielsen, the team optimizes category strategies and collaborates cross-functionally with Sales, Marketing, and Finance to ensure alignment with business goals. With a results-oriented approach, the team drives innovation, influences key stakeholders, and ensures sustainable growth through effective pricing, promotion, and category management strategies.
Key Responsibilities
  • Shopper & Category Insights Leadership
    Lead initiatives from development to completion, aligning with  category vision and driving shopper conversion.
    • Lead Category Vision & Drivers to influence retail partners.
    • Develop category & shopper insights for GPD planning and segment challenges.
    • Lead workshops to align Marketing, Customer Marketing, and Sales teams on seasonal plans.
  • Cross-Functional Projects
    Elevate  retail influence by leveraging research and insights.
    • Manage research and insights for category development.
    • Collaborate on in-store activation initiatives with customer marketing.
  • Annual Planning Contribution
    Provide shopper insights for new product strategies and long-term planning.
    • Support Marketing with strategies for new products and brand initiatives.
    • Ensure strategies are integrated into long-term category and brand plans.
    • Develop category & shopper insights for SPD planning and segment challenges.
  • Pricing Strategy
    Execute pricing strategies to optimize revenue, profitability, and market share.
    • Conduct regular reviews of price elasticity, competitive pricing, and customer segmentation.
    • Collaborate on OBPPC and continuously refine pricing strategies through innovation.
  • Promotion Effectiveness
    Optimize promotional strategies and ensure alignment with cross-functional teams.
    • Develop optimal promotion strategies for key customers/channels.
    • Align with sales, marketing, and finance on promotion KPIs.
    • Conduct post-promotion analysis and refine plans using a test-and-learn approach. 
  • Gross to Net Spend Analysis
    Guide RGM analysts in tracking trade promotion policies and evaluating event ROI.
    • Provide guidance on trade spend evaluations and help project sales trade spend liability at key milestones.
  • Merchandising Strategy
    Optimize shelving initiatives through planograms, guidelines, and training.
    • Oversee space management, product image libraries, and Circana data updates.
  • Collaboration
    Work closely with field sales, marketing, and finance to ensure cohesive strategy execution.
  • Team Leadership
    Foster cross-functional collaboration and data system training to drive category growth.
    • Build effective relationships with Sales and Marketing teams.
    • Lead team alignment to business objectives and streamline processes.
 
Requirements
  • Proven expertise in Category Management and shopper/consumer/market insights.
  • Strong financial acumen and data interpretation skills.
  • Revenue Growth Management (RGM) experience within the CPG industry (advantageous).
  • Deep understanding of competitor dynamics, brand strategies, and category growth drivers.
  • Demonstrated leadership with a results-driven approach.
  • Effective communicator with the ability to influence at all levels, internally and externally.
  • Ability to inspire change and create a new vision within the sales organization.
  • Lead complex quantitative analyses to drive decision-making.
  • Ability to develop customized category plans and evaluate them in-store.
  • Strong time management and organizational skills to manage competing priorities.
  • Proven ability to work across departments and collaborate effectively.
  • Self-starter with high initiative, able to drive projects independently under pressure.
 
Qualifications/experience
 
  • BComm Degree or suitable tertiary qualification
  • Previous experience in a customer-facing Category Management role, FMCG environment (minimum 5 years)
  • Prerequisites include advanced skills & working knowledge of external market data software and space planning software (DotActiv)
  • Advanced proficiency in MS Excel, Power BI, Circana, and Nielsen
 Email cv to marlene@servicesolutions.co.za

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About Service Solutions Staffing

The Specific aim of the company is to provide a highly personalised, customer focussed service when it comes to staff recruitment. With a client base ranging from blue-chip corporates through to SMME's, we pride oursleves on achieving this objective through constant monitoring of the market.

Our logo - "Linking Potential with Opportunity" sums up the way we go about our business. Assessment of each client needs, coupled with the career aspirations of our candidates allows us to put forward people we believe will add value to the company they join.

Mainly specializing in logistics and retail related business, we are also well positioned to handle general placements.
We are able to assist our clients with candidates on a temporary contractual basis where necessary.
Additional service include access to verification services.
Positions are advertised on the most relevent media, where there is highest exposure to quality job seekers.
Strict screening results in a database of candidates who are checked. Our guarantees are designed to provide peace of mind in a way that ensures the responsibility for filling a position is our prime concern throughout.

SERVICE SOLUTIONS HAS BEEN RATED A LEVEL FOUR CONTRIBUTOR TO BROADBASED ECONOMIC EMPOWERMENT - 100% BEE PROCUREMENT RECOGNITION LEVEL

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About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

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