Key Performance Indicators includes, but not limited to: 

Warehouse 

• Assist with the development and implementation of stock control policies. 
• Assisting in supervising the reconciliation of stock, monitor and report stock variances. 
• Assist to ensure that the warehouse is operating effectively.  
• Assisting in monitoring daily stock counts, identifying problems, shortages in shipments etc,investigating and taking corrective action thereon. 
• Accounting for stock losses and ensuring effective controls are implemented to prevent stock theft. 
• Assist in ensuring turn-around and lead times are adhered to by constantly monitoring performance by addressing and reporting poor performance. 
• Assist in supervision of inbound parts as well as unpacking, checking of products. 
• Assisting in overseeing the distribution of stock as per allocation. 
• Ensure shipments are received, checked, allocated and distributed to branches within the prescribed time frame. 
• Assist in ensuring proper supervision is in place to manage all items returned for credit (RFC’s) daily. 
• Assist in supervising parts returned to suppliers, ensuring that it takes place at least once a week. 
• Assisting with staff time off and scheduling. 
• Assisting in the learning and development of staff.   
• Oversight and enforcement of discipline on warehouse floor. 

Supervision 

• Assist in providing leadership and guidance to direct reports when required at Warehouse. 
• Assist in evaluating performance of direct reports by conducting performance reviews. 
• Assist in ensuring that all processes, procedures and working conditions fall within legal requirements. 
• Assist in defining warehouse goals and objectives along with methods and measurements to achieve such goals. 
• Assist in developing subordinates in all facets of warehouse functions. 
• Responsible for the supervision of the drivers, vehicle maintenance and distribution routes. 
• Assist in overseeing Branch Security and Personnel. 
• Assist in ensuring Gemba Board adherence and that meetings are conducted regularly. 
• Assist in ensuring Policy adherence and compliance of BSOP. 
• Assist in implementing and overseeing Health & Safety Regulations and compliance.  

Competencies, Knowledge, and Skills Requirements:

• Minimum Grade 12 qualification. 
• Tertiary qualification in warehouse/logistics- desirable  
• 5 years’ experience in warehouse, automotive industry- Essential  
• Must have previous Warehouse Supervisor/Manager experience. 
•  Show ability to understand and grasp issues that arise in the warehouse and to be able to come up with solutions that meet the Warehouse Manager / Branch Manager’s expectations.  
• Supervisory skills: planning and prioritizing the work of others, controlling projects.  
• Clearly assigning responsibility for tasks and decisions.  
• Setting clear objectives and measures.  
• Monitoring process, progress, and results.  
• Must have a good understanding of all the legislation, example the Health and Safety Act, Labour Relations Act, the Basic Conditions of Employment act, the Employment Equity etc.  
• Must have a good understanding of warehouse and logistics management and have a “hands on” operating style.  
• Computer literate. 
• Decision making skills: initiate actions, take decisions, make recommendations in the warehouse.  
• Negotiating skills: can negotiate skillfully in difficult situations with internal and external groups. Can settle differences.
• Can win concessions without damaging relationships. Can direct and forceful as well as diplomatic.  
• Business acumen: know how business work. Knowledgeable in current warehouse and logistics practices, trends and information affecting the organization.  
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.  
• Ability to work with management effectively and co-operatively. 
• Excellent problem solving and analytical skills. 
• Responsible for employee’s well-being. 
• Clear criminal record.