Vacancy Details
Employer: West Coast Personnel
Job DescriptionThe Internal Sales Administrator / Technical – Warranties role is responsible for providing internal sales support and technical assistance related to energy storage products, including batteries and inverters. The position combines customer service, warranty administration, technical coordination, and system-based sales processing to ensure efficient service delivery and accurate record-keeping.
- Key Responsibilities
- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions, including quotations and invoicing
- Book in, test, and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims, including issuing credits where applicable
- Utilise in-house ERP software to manage invoices, quotations, and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick, serialise, and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
- Relevant administrative, sales, or technical qualification (advantageous)
- Previous experience in internal sales, technical support, or warranty administration
- Working knowledge of batteries, inverters, or electrical/energy products (advantageous)
- Experience using ERP systems, preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
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About West Coast Personnel
Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.
What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.Similar Jobs
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