Menu

Find a Job Create an Alert My Saved Jobs Companies Browse Courses Career Advice Employers and Recruiters
Careers24 logo
EMPLOYERS & RECRUITERS | POST A JOB

Menu

Log In Sign Up

Share This Vacancy

Send an email about this job to a friend or to yourself.

  • About Us
  • All Jobs

Product Support & Sales Rep (ME)

  • Free State
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Construction Engineering Mining
  • Benefits: Medical Aid Pension Bonus Training Car Allowance Parking Travel Allowance Maternity Leave
  • Reference: 8099
  • Employment Equity Position

Apply before Jan 29 2026 | 15 Days left

Apply
External Application

Vacancy Details

Employer: Komatsu South Africa (Pty) Ltd.

Introduction:

Komatsu South Africa has an amazing opportunity for a Product Support and Sales Representative in New Vaal field service.

 

Summary description of role:

 

  • Plans for inspection of equipment about dates, workshops, nomination of service, stock, and other resources on behalf of customer.
  • Collates all informative materials, Komtrax registration forms, warranties, and manuals.
  • Conducts delivery inspection of machines.
  • Liaises with customer on results of inspection, hands over warranties, signs relevant documentation, and registers customer on Komtrax.
  • Carries out machine and undercarriage inspections at set frequencies as agreed with the customer.
  • Discusses the inspection report with the customer, with specific reference to deviations and impact.
  • Plans and prepares for anticipated service calls in conjunction with stakeholders (including RAMP contracts).
  • Plans for the modification of equipment.
  • Oversee warranty repairs that may be required at the site.
  • Provides technical advice & liaison with centralised Komatsu functions in the Service and Repairs of machines.
  • Drives after-market parts sales through effective technical advice.
  • Monitors modifications for quality and operational issues.
  • Submits machine down notice (MDN) and machine up notice (MUN) as required.
  • Arranges/conducts basic technical training with the customer and Komatsu Field Servicemen.
  • Monitors the Komatsu machine hours in conjunction with the component hours.
  • Compiles and utilises reports to improve parts and service sales to the customer.
  • Discusses significant deviations or issues with customers for proactive strategies to rectify problems.

Candidate Requirements

Qualifications:  

  • A Millwright trade certificate.


Experience:

  • At least 4 years post-trade experience working with Komatsu shovels, demonstrating strong proficiency in fault diagnosis.
  • 2 years of supervisory experience (an advantage).
  • Komatsu products/heavy earth moving equipment in a mining environment.


Specific knowledge requirements:

  • Valid Driver’s License.
  • MS Office(Intermediate).
  • SAP (Beginner).
  • Computer literate.

Apply

65 people have viewed this job.

Previous
Next

About Komatsu South Africa (Pty) Ltd.

We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.

In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.

Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.

We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.

For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.

We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.

Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.

More Jobs at Komatsu South Africa (Pty) Ltd.

View All (27)

Product Support & Sales Representative (CE)

  • KwaZulu-Natal
  • Job Type: Permanent
  • Posted 15 Jan 2026 | 15 Days left

Youth Employment Service - ICT

  • Germiston
  • Job Type: Internship
  • Posted 13 Jan 2026 | 6 Days left

Youth Employment Service - Finance

  • Germiston
  • Job Type: Internship
  • Posted 13 Jan 2026 | 6 Days left

Youth Employment Service - Safety

  • Northern Cape
  • Job Type: Internship
  • Posted 13 Jan 2026 | 6 Days left

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

  • Recruiter Terms

  • Faq

Partner Sites

  • Simplify.hr

  • News24

  • Property24

  • Media24

Follow Us


© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

Partner Sites

  • Simplify.hr

  • OLX

  • News24

  • Property24

  • Media24


© Careers24. All rights reserved.